Cookie Policy

1. WHAT ARE COOKIES?

Cookies are small text files that websites store on your computer or mobile device through your browser. They allow the site to "remember" your actions or preferences (such as login, language or products in the cart) over time.

2. WHAT TYPES OF COOKIES DO WE USE?

On our platform we use the following categories of cookies:

• Strictly Necessary Cookies: They are essential for the platform to function. They enable navigation, use of secure areas and payment processing. Without these cookies, you could not keep products in the cart or complete a purchase.
• Performance and Analytics Cookies: They allow us to count visits and traffic sources to measure and improve our site performance (e.g. Google Analytics). They help us know which pages are most popular and how users move around the site.
• Functionality Cookies: They allow the site to offer better personalization, such as remembering your username or your shipping region in Chile.
• Security Cookies: They are used to authenticate users, prevent fraudulent use of login credentials and protect transaction data between buyers and sellers.

3. THIRD-PARTY COOKIES

In some cases we use cookies provided by trusted third parties.

This includes:

• Payment Gateways: (e.g. Webpay, Flow, Mercado Pago) to ensure the payment process is secure.
• Analytics Tools: Google Analytics to understand user behavior anonymously.

4. HOW TO CONTROL OR DELETE COOKIES?

As a user, you have the right to accept, block or delete cookies installed on your device through your browser settings:

• For Google Chrome, go to Settings > Privacy and security.
• For Safari, go to Preferences > Privacy.
• For Mozilla Firefox, go to Options > Privacy and security.

Please note that if you block all cookies (including necessary ones), you may not be able to make purchases or access certain critical functions of our marketplace.